Support
I’m Aakash, and I answer support myself. Send the app name, what you were trying to do and what happened instead.
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The fastest report includes the app and version, your macOS version, the steps you took, what happened and what you expected. Add a screenshot if the problem is visual.
For EQK licence issues, include the email you bought with — and the payment ID from your Razorpay confirmation if the question is about a purchase or refund. You can alsorecover your key or manage your Macs yourself without writing in.
Write down the steps that led to the issue. Screenshots help when the problem is visual.
Unused EQK keys are refundable within 7 days — see the refund policy. Key recovery and moving between Macs are self-serve on the licence page.
BenchK and DropK are on the Mac App Store, and EQK is also available as a signed direct download from this site. BenchK 1.0 requires macOS 14.6+. DropK 3.0 requires macOS 15.6+. Direct EQK 3.2 requires macOS 14.6+; App Store EQK 2.2 requires macOS 15.6+.